United States · Agricultural trading · In delivery
WhatsApp AI sales and purchasing agent tied to ERP
SummaryAn AI agent on WhatsApp that replies to customers, sends invoices and statements from the ERP, takes orders and negotiates purchases within predefined limits.
The challenge
A trading company handled customer and supplier conversations manually on WhatsApp, around the clock and across time zones.
What we built
- Official WhatsApp Business Platform with text and voice calling
- Gemini as the reasoning model with realistic voice through ElevenLabs
- Documents (invoices, statements, shipping docs) pulled from the ERP
- Human handover and full logging in ERP/CRM
Result
- In delivery
Technology
WhatsApp Cloud APIWhatsApp Calling APIGeminiElevenLabsASP.NET Core
Services used
Delivered by Zain Abbas, Kodenova.
Want something similar?
Tell us what you need. You get a clear technical answer, a fixed scope and a price, usually within 24 hours.