WhatsApp AI agents that sell, support and send documents from your ERP.

In shortA WhatsApp AI agent is an assistant on the official WhatsApp Business Platform that replies to customers, takes orders, shares invoices, statements and shipping documents from your ERP, and hands sensitive conversations to a human. Kodenova builds these agents for text and voice, with every conversation logged in your ERP or CRM.
What’s included

What you get.

Customer service 24/7

Instant answers about orders, prices, stock and delivery status in the customer’s language.

Documents from ERP

Send invoices, statements of account and shipping documents on request.

Sales and purchasing agents

Quote, take orders, and negotiate within limits you define, with human approval for exceptions.

AI voice calls

Natural voice conversations using WhatsApp calling and realistic voice AI.

Human handover

Sensitive or high-value cases are transferred to the right person with full context.

CRM/ERP logging

Every message, action and outcome saved against the customer record.

Who it’s for

Built for teams like yours.

01

Distributors and exporters who sell through WhatsApp

02

Companies with high volumes of “send me my invoice/statement” requests

03

Teams that want 24/7 replies without hiring a night shift

WhatsApp Business Platform (Cloud API)WhatsApp Calling APIGeminiOpenAIElevenLabsSAP B1 Service LayerASP.NET CoreWebhooks
Process

How a project runs.

  1. Discovery call (free): we understand the goal, your SAP/ERP version and constraints.
  2. Written proposal: scope, technical approach, timeline and fixed price per phase.
  3. Build with weekly demos: you see working software early, not just status reports.
  4. Test and go-live: testing in your environment, training and documentation.
  5. 3 months of free support: fixes and small adjustments after go-live, then optional monthly support.
FAQ

WhatsApp AI agents: common questions

Do you use the official WhatsApp API?

Yes. We build on Meta’s official WhatsApp Business Platform, which keeps your number safe from bans that unofficial tools risk.

Can the agent send invoices from SAP Business One?

Yes. The agent identifies the customer, fetches the document from SAP B1 or your ERP, and sends it as a PDF in the chat.

What does WhatsApp messaging cost?

Meta charges per message or conversation depending on category and country. Prices change, so we estimate your monthly cost from Meta’s current rate card before you start.

Can it handle voice calls?

Yes, using WhatsApp calling combined with a voice AI layer, with callbacks for questions that need longer lookups.

Ready to get started?

Tell us what you need. You get a clear technical answer, a fixed scope and a price, usually within 24 hours.